{"id":834,"date":"2026-10-10T14:32:09","date_gmt":"2026-10-10T07:32:09","guid":{"rendered":"https:\/\/www.unblockthaibank.com\/en\/?page_id=834"},"modified":"2026-10-10T20:34:03","modified_gmt":"2026-10-10T13:34:03","slug":"kyc-review","status":"publish","type":"page","link":"https:\/\/www.unblockthaibank.com\/en\/kyc-review\/","title":{"rendered":"KYC &#038; compliance review"},"content":{"rendered":"\n<div class=\"wp-block-group utb utb-p utb-services utb-svc\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<style id=\"utb-svc-css\">\n.utb-p{--n:#0B2F64;--b:#1D4ED8;--bd:#1740B0;--g:#475569;--g2:#4F5158;--bg:#F8FAFC;--bg2:#F1F5F9;--ln:#E2E8F0;--sh:0 0 30px rgba(0,0,0,.06);color:var(--n);font-family:\"Noto Sans\",system-ui,sans-serif;font-size:16px;line-height:1.5}\n.utb-p h1,.utb-p h2,.utb-p h3,.utb-p .ser{font-family:\"Noto Serif SC\",\"Noto Serif\",Georgia,serif;font-weight:700;color:var(--n);margin:0;letter-spacing:0}\n.utb-p 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.rs6{grid-template-columns:1fr 1fr}}\n@media(max-width:768px){\n .utb-svc .facts dl{grid-template-columns:1fr 1fr}\n .utb-svc .facts dl>div{padding:14px 12px 14px 0;border-left:0;border-top:1px solid var(--ln)}\n .utb-svc .facts dl>div:nth-child(-n+2){border-top:0}\n .utb-svc .facts dl>div:nth-child(2n){padding-left:12px;border-left:1px solid var(--ln)}\n .utb-svc .facts dd{font-size:15px}\n .utb-svc .intro .pic{max-width:100%}\n .utb-svc .signs,.utb-svc .steps,.utb-svc .two,.utb-svc .pkc,.utb-svc .pkc.p3,.utb-svc .rs6{grid-template-columns:1fr}\n .utb-svc .rc{padding:18px 20px}\n .utb-svc .stp{padding:18px 20px}\n .utb-svc .signs{gap:8px}\n .utb-svc .signs li{padding:12px 14px 12px 44px}\n .utb-svc .signs li:before{left:14px;top:15px}\n .utb-svc .cs .ci{padding:18px 20px 20px}\n .utb-svc .pbox{padding:22px 20px}\n .utb-svc .pbox h2{font-size:24px;line-height:32px}\n .utb-svc .pk2 .btn{width:100%}\n}\n<\/style>\n<section class=\"intro\">\n <div class=\"w\">\n  <div class=\"txt\">\n   <nav class=\"crumbs\" aria-label=\"Breadcrumb\"><a href=\"\/en\/\">Home<\/a><i aria-hidden=\"true\">\/<\/i><a href=\"\/en\/services\/\">Services<\/a><i aria-hidden=\"true\">\/<\/i><span>KYC &amp; compliance review<\/span><\/nav>\n   <h1>KYC update or compliance review at a Thai bank<\/h1>\n   <p class=\"lead\">The bank asks you to update your passport, visa or address, to come to the branch or to explain how you use the account, and limits the account until you do. Often it\u2019s a routine review that can be closed with the right documents. Sometimes the problem is the visa itself, and then we tell you honestly what is realistic.<\/p>\n   <a class=\"btn\" href=\"#contact-form\" data-track=\"cta_kyc_intro\">Start bank case <i>\u2192<\/i><\/a>\n   <p class=\"free\">Free case check \u00b7 No payment needed to send an enquiry<\/p>\n  <\/div>\n  <div class=\"pic\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/utb-kyc-mike-bangkok.webp\" alt=\"Mike Boldyrev, founder of Unblock Thai Bank, in Bangkok\" width=\"720\" height=\"540\" fetchpriority=\"high\"><p>Mike, founder of Unblock Thai Bank<\/p><\/div>\n <\/div>\n<\/section>\n\n<section class=\"facts\" aria-label=\"At a glance\">\n <div class=\"w\">\n  <dl>\n   <div><dt>Who decides<\/dt><dd>The bank\u2019s compliance team<\/dd><\/div>\n   <div><dt>Typical time<\/dt><dd>Often 1\u20133 weeks after the bank receives complete documents<\/dd><\/div>\n   <div><dt>Typical package<\/dt><dd><b>Basic<\/b> \u00b7 26,900 THB<br><span>Standard if more documents are needed<\/span><\/dd><\/div>\n   <div><dt>Best first step<\/dt><dd>Ask the bank what exactly it wants updated<\/dd><\/div>\n  <\/dl>\n <\/div>\n<\/section>\n\n<section class=\"sec lt\" id=\"reasons\">\n <div class=\"w\">\n  <div class=\"hd\"><h2>Why a bank starts a KYC review<\/h2><p>KYC means \u201cknow your customer\u201d. In recent years Thai banks have been checking foreign customers more strictly.<\/p><\/div>\n  <div class=\"rs6\">\n   <div class=\"rc\"><h3>New passport or visa<\/h3><p>Your passport or visa in the bank\u2019s records has expired, or you got a new one.<\/p><\/div>\n   <div class=\"rc\"><h3>Change of status<\/h3><p>Your work permit ended, you changed jobs or switched to another type of visa.<\/p><\/div>\n   <div class=\"rc\"><h3>Out-of-date details<\/h3><p>Your address, phone number or occupation in the bank\u2019s records no longer match.<\/p><\/div>\n   <div class=\"rc\"><h3>Regular review<\/h3><p>The bank asks you to fill in a new form: your work, income and what you use the account for.<\/p><\/div>\n   <div class=\"rc\"><h3>No long-term visa<\/h3><p>You stay on a visa exemption stamp or a tourist visa. Some banks restrict accounts of such customers.<\/p><\/div>\n   <div class=\"rc\"><h3>Questions about transfers<\/h3><p>The bank also asks where the money came from. Then it is a source of funds case.<\/p><a class=\"tl\" href=\"\/en\/source-of-funds\/\">Source of funds \u2192<\/a><\/div>\n  <\/div>\n <\/div>\n<\/section>\n\n<section class=\"sec\" id=\"documents\">\n <div class=\"w two\">\n  <div class=\"pbox\">\n   <h2>Documents the bank usually asks for<\/h2>\n   <ul class=\"ck\">\n    <li>Passport with all visa pages and stamps<\/li>\n    <li>Current visa or extension, and work permit if you have one<\/li>\n    <li>Proof of address: rental contract, house registration or a condo title deed<\/li>\n    <li>A Thai phone number in your name<\/li>\n    <li>Your bank book<\/li>\n    <li>Proof of income or of what the account is used for<\/li>\n    <li>The bank\u2019s KYC form in Thai. We fill it in with you<\/li>\n   <\/ul>\n   <p class=\"nt\">Please don\u2019t send passport or account numbers through the website form. We will tell you how to send documents safely.<\/p>\n  <\/div>\n  <div class=\"pbox hon\">\n   <h2>What we can\u2019t promise<\/h2>\n   <ul class=\"xx\">\n    <li>The bank makes the final decision. Nobody can honestly guarantee it.<\/li>\n    <li>Without a long-term visa, unblocking an old account works in some cases and not in others. We say this before you pay.<\/li>\n    <li>The bank may still close the account after the review.<\/li>\n    <li>We don\u2019t arrange visas through shortcuts. For visas, see <a class=\"tl\" href=\"https:\/\/www.unblockpro.asia\/\" target=\"_blank\" rel=\"noopener\" data-no-translation>UnblockPro.Asia \u2197<\/a><\/li>\n   <\/ul>\n  <\/div>\n <\/div>\n<\/section>\n\n<section class=\"sec lt\" id=\"how\">\n <div class=\"w\">\n  <div class=\"hd\"><h2>How we close a KYC review<\/h2><\/div>\n  <div class=\"steps\">\n   <div class=\"stp\"><span class=\"n\">Step 1<\/span><h3>Ask the bank<\/h3><p>We call or visit the branch and find out in Thai what exactly the bank wants and why the account is limited.<\/p><\/div>\n   <div class=\"stp\"><span class=\"n\">Step 2<\/span><h3>Check for police cases<\/h3><p>If the reason is unclear, we check with the cyber police that there is no police case behind the restriction.<\/p><\/div>\n   <div class=\"stp\"><span class=\"n\">Step 3<\/span><h3>Documents and forms<\/h3><p>We prepare the documents, translations and the bank\u2019s forms in Thai, so nothing is missing at the counter.<\/p><\/div>\n   <div class=\"stp\"><span class=\"n\">Step 4<\/span><h3>Branch visit and follow-up<\/h3><p>We go with you to the branch, speak Thai for you and follow up for up to 30 days within your package.<\/p><\/div>\n  <\/div>\n <\/div>\n<\/section>\n\n<section class=\"sec\" id=\"cases\">\n <div class=\"w\">\n  <div class=\"hd\"><h2>Similar cases<\/h2><p>Real cases, anonymized. Every case is different, and past results are examples, not a promise.<\/p><\/div>\n  <div class=\"cs3\">\n   <article class=\"cs\">\n    <p class=\"bk\">Bangkok Bank \u00b7 Phuket<\/p>\n    <div class=\"ci\">\n     <h3>Blocked without a long-term visa<\/h3>\n     <p>The client owns a condo in Phuket, comes once a year on a visa exemption stamp and receives rent into the account. It was blocked in 2024 without any reason given. We checked with the cyber police: there was no police case. The bank had restricted the account because of the visa. A free consultation and a document list were enough for her to go on alone.<\/p>\n     <dl class=\"cf\"><div><dt>Outcome<\/dt><dd>Free consultation<\/dd><\/div><div><dt>Timeline<\/dt><dd>1 meeting<\/dd><\/div><div><dt>Action<\/dt><dd>Cyber police check, document list<\/dd><\/div><div><dt>Client<\/dt><dd>Russian-speaking condo owner<\/dd><\/div><\/dl>\n    <\/div>\n   <\/article>\n   <article class=\"cs\">\n    <p class=\"bk\">KBank \u2192 Krungsri \u00b7 Student visa<\/p>\n    <div class=\"ci\">\n     <h3>New Krungsri account on a student visa<\/h3>\n     <p>The client\u2019s old account still worked, but card withdrawals were capped. With his visa and school, only one more bank was realistic. His school\u2019s documents were not accepted at first, so he moved to a school that banks accept, and we opened the new account with him.<\/p>\n     <dl class=\"cf\"><div><dt>Outcome<\/dt><dd>New account opened<\/dd><\/div><div><dt>Timeline<\/dt><dd>Several bank visits<\/dd><\/div><div><dt>Action<\/dt><dd>Bank choice, documents, interpreting<\/dd><\/div><div><dt>Client<\/dt><dd>Russian-speaking student<\/dd><\/div><\/dl>\n    <\/div>\n   <\/article>\n   <article class=\"cs\">\n    <p class=\"bk\">Bangkok Bank \u00b7 Pattaya<\/p>\n    <div class=\"ci\">\n     <h3>The bank\u2019s own review<\/h3>\n     <p>The client exchanged large amounts every week through a licensed Thai crypto exchange. The bank restricted the account itself and sent the case to the cyber police. We gave a statement there, got the release document and proved the source of funds at the bank.<\/p>\n     <dl class=\"cf\"><div><dt>Outcome<\/dt><dd>Account unblocked<\/dd><\/div><div><dt>Timeline<\/dt><dd>Our work: 3 days \u00b7 bank: about 7 working days<\/dd><\/div><div><dt>Action<\/dt><dd>Cyber police, source of funds<\/dd><\/div><div><dt>Client<\/dt><dd>Russian-speaking client<\/dd><\/div><\/dl>\n    <\/div>\n   <\/article>\n  <\/div>\n  <p class=\"more\"><a class=\"tl\" href=\"\/en\/cases\/\">More cases \u2192<\/a><\/p>\n <\/div>\n<\/section>\n\n<section class=\"sec lt\" id=\"packages\">\n <div class=\"w pk2\">\n  <div class=\"hd\"><h2>Typical package<\/h2><\/div>\n  <div class=\"pkc p3\">\n   <a href=\"#contact-form\"><span>Free case check<\/span><b>0<\/b><em>THB<\/em><small>We tell you what the bank needs. For simple cases, that is enough.<\/small><\/a>\n   <a class=\"hl\" href=\"\/en\/pricing\/#basic\"><span>Basic<\/span><b>26,900<\/b><em>THB<\/em><small>Bank contact, KYC forms, a letter in Thai and a branch visit with you.<\/small><\/a>\n   <a href=\"\/en\/pricing\/#standard\"><span>Standard<\/span><b>42,900<\/b><em>THB<\/em><small>More documents, translations and up to 2 bank visits.<\/small><\/a>\n  <\/div>\n  <p class=\"nt\">All prices include 7% VAT. We confirm the package and the price in writing after a free case check. <span class=\"cny\" data-no-translation>\u00b7 \u7ea6 \u00a55,900 \/ \u00a59,400<\/span><\/p>\n  <a class=\"btn\" href=\"\/en\/pricing\/\" data-track=\"kyc_see_prices\">See all packages <i>\u2192<\/i><\/a>\n <\/div>\n<\/section>\n\n<section class=\"sec\" id=\"faq\">\n <div class=\"w\">\n  <div class=\"hd\"><h2>Questions about KYC reviews<\/h2><\/div>\n  <div class=\"faq\">\n   <div>\n    <details open><summary>Why did my bank ask for a KYC update?<\/summary><div class=\"a\">Banks update customer details regularly and when a passport, visa or work permit changes. They also check more closely after unusual transfers. In recent years Thai banks have become stricter with foreign customers.<\/div><\/details>\n    <details><summary>I only have a visa exemption stamp. Can my account be unblocked?<\/summary><div class=\"a\">Sometimes. We have had clients with old accounts who got them unblocked on a stamp or a DTV visa, but it works in some cases and not in others, and the bank decides. A long-term visa is the more reliable fix. We tell you honestly before you pay.<\/div><\/details>\n    <details><summary>Can I do it myself?<\/summary><div class=\"a\">Often yes. For some clients, a free consultation and a list of documents is enough to go to the bank alone. If you prefer, we go with you and speak Thai at the counter.<\/div><\/details>\n    <details><summary>How long does it take?<\/summary><div class=\"a\">A simple KYC case often takes 1\u20133 weeks after the bank receives complete documents. If a police case turns up, it takes longer.<\/div><\/details>\n   <\/div>\n   <div>\n    <details><summary>Do I need to come to the branch?<\/summary><div class=\"a\">Usually yes. A KYC update normally needs the account holder at the branch at least once. We prepare everything in advance and go with you.<\/div><\/details>\n    <details><summary>Will the bank close my account?<\/summary><div class=\"a\">The bank decides. Often the limit is lifted once the bank has what it needs, but sometimes the bank closes the account, especially without a long-term visa.<\/div><\/details>\n    <details><summary>Is this legal?<\/summary><div class=\"a\">Yes. We work only through official procedures with the bank. We are a registered Thai company, not a law firm. When a case needs legal representation, a licensed Thai lawyer joins it.<\/div><\/details>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n\n<section class=\"sec lt\" id=\"info\">\n <div class=\"w\">\n  <div class=\"xl\"><b>Not sure it\u2019s a KYC review?<\/b><p>See all six situations we help with: <a class=\"tl\" href=\"\/en\/services\/\">Services<\/a><\/p><\/div>\n <\/div>\n<\/section>\n\n<section class=\"sec fsec\" id=\"contact-form\">\n <div class=\"w\">\n  <div class=\"hd\"><h2>Get help now<\/h2><p>Free case check. We usually reply the same business day, Mon\u2013Fri, 09:00\u201319:00 (Bangkok time).<\/p><\/div>\n  <div class=\"fbox\"><form class=\"utb-form\" novalidate id=\"start\" data-issue=\"\" data-case=\"\">\r\n<div class=\"g\">\r\n<label class=\"f\"><span class=\"l\">Your name <i>*<\/i><\/span><input name=\"name\" type=\"text\" autocomplete=\"name\"><span class=\"msg\" hidden>Please enter your name.<\/span><\/label>\r\n<label class=\"f\"><span class=\"l\">How should we contact you? <i>*<\/i><\/span><select name=\"contact\"><option value=\"WhatsApp\">WhatsApp<\/option><option value=\"Telegram\">Telegram<\/option><option value=\"WeChat\">WeChat<\/option><option value=\"LINE\">LINE<\/option><option value=\"Email\">Email<\/option><\/select><\/label>\r\n<label class=\"f\" data-m=\"WhatsApp\"><span class=\"l\">WhatsApp number <i>*<\/i><\/span><input name=\"wa\" type=\"tel\" autocomplete=\"tel\" inputmode=\"tel\" placeholder=\"+86 \/ +66 \/ +7 \u2026\"><span class=\"msg\" hidden>Please enter your WhatsApp number with the country code.<\/span><\/label>\r\n<label class=\"f\" data-m=\"Telegram\" hidden><span class=\"l\">Telegram username or phone <i>*<\/i><\/span><input name=\"tg\" type=\"text\" autocomplete=\"off\" placeholder=\"@username\"><span class=\"msg\" hidden>Please enter your Telegram username or phone number.<\/span><\/label>\r\n<label class=\"f\" data-m=\"WeChat\" hidden><span class=\"l\">WeChat ID <i>*<\/i><\/span><input name=\"wx\" type=\"text\" autocomplete=\"off\"><span class=\"msg\" hidden>Please enter your WeChat ID.<\/span><\/label>\r\n<label class=\"f\" data-m=\"LINE\" hidden><span class=\"l\">LINE ID <i>*<\/i><\/span><input name=\"ln\" type=\"text\" autocomplete=\"off\"><span class=\"msg\" hidden>Please enter your LINE ID.<\/span><\/label>\r\n<label class=\"f\"><span class=\"l em-req\">Email <i>*<\/i><\/span><span class=\"l em-opt\" hidden>Email <small>(optional)<\/small><\/span><input name=\"email\" type=\"email\" autocomplete=\"email\" inputmode=\"email\" placeholder=\"you@example.com\"><span class=\"msg\" hidden>Please enter a valid email.<\/span><\/label>\r\n<label class=\"f\"><span class=\"l\">What happened to your account? <i>*<\/i><\/span><select name=\"issue\">\r\n <option value=\"\">Please choose<\/option>\r\n <option value=\"Account frozen\" data-k=\"frozen\" data-en=\"Account frozen\">Account frozen or blocked<\/option>\r\n <option value=\"KYC review\" data-k=\"kyc\" data-en=\"KYC review\">Bank asks for KYC documents<\/option>\r\n <option value=\"Source of Funds\" data-k=\"sof\" data-en=\"Source of Funds\">Bank asks about Source of Funds<\/option>\r\n <option value=\"Police \/ Cyber Command\" data-k=\"police\" data-en=\"Police \/ Cyber Command\">Frozen by police or Cyber Command<\/option>\r\n <option value=\"Crypto \/ P2P\" data-k=\"crypto\" data-en=\"Crypto \/ P2P\">Frozen after crypto or P2P exchange<\/option>\r\n <option value=\"Transfer restriction\" data-k=\"transfer\" data-en=\"Transfer restriction\">Transfers or withdrawals restricted<\/option>\r\n <option value=\"Account opening refused\" data-k=\"refusal\" data-en=\"Account opening refused\">Bank refused to open an account<\/option>\r\n <option value=\"Other bank issue\" data-k=\"other\" data-en=\"Other bank issue\">Other bank issue<\/option>\r\n<\/select><span class=\"msg\" hidden>Please choose what happened.<\/span><\/label>\r\n<label class=\"f\"><span class=\"l\">How did you find us? <i>*<\/i><\/span><select name=\"src\"><option value=\"\">Please choose<\/option><option value=\"Google\">Google search<\/option><option value=\"AI assistant\">ChatGPT or another AI<\/option><option value=\"Referral\">Recommended by a friend or client<\/option><option value=\"Partner\">Partner (lawyer, accountant, agent)<\/option><option value=\"Instagram_Facebook\">Instagram \/ Facebook<\/option><option value=\"YouTube\">YouTube<\/option><option value=\"Telegram\">Telegram<\/option><option value=\"RedNote\">RedNote (Xiaohongshu)<\/option><option value=\"WeChat\">WeChat<\/option><option value=\"Douyin_TikTok\">Douyin \/ TikTok<\/option><option value=\"Other\">Other<\/option><\/select><span class=\"msg\" hidden>Please choose an option.<\/span><\/label>\r\n<details class=\"more\"><summary>More details (optional)<\/summary><div class=\"g\">\r\n<label class=\"f\"><span class=\"l\">Which bank?<\/span><select name=\"bank\">\r\n <option value=\"\">Please choose<\/option>\r\n <option value=\"Bangkok Bank\">Bangkok Bank<\/option><option value=\"Kasikornbank (KBank)\">Kasikornbank (KBank)<\/option><option value=\"SCB\">SCB<\/option><option value=\"Krungthai\">Krungthai<\/option><option value=\"Krungsri\">Krungsri<\/option><option value=\"ttb\">ttb<\/option><option value=\"UOB\">UOB<\/option><option value=\"CIMB Thai\">CIMB Thai<\/option><option value=\"Government Savings Bank\" data-en=\"Government Savings Bank\">Government Savings Bank<\/option><option value=\"Other \/ several banks\" data-en=\"Other \/ several banks\">Other or several banks<\/option>\r\n<\/select><\/label>\r\n<label class=\"f\"><span class=\"l\">When did it happen?<\/span><select name=\"when\">\r\n <option value=\"\">Please choose<\/option>\r\n <option value=\"This week\" data-en=\"This week\">This week<\/option><option value=\"This month\" data-en=\"This month\">This month<\/option><option value=\"1\u20136 months ago\" data-en=\"1\u20136 months ago\">1\u20136 months ago<\/option><option value=\"6\u201312 months ago\" data-en=\"6\u201312 months ago\">6\u201312 months ago<\/option><option value=\"More than a year ago\" data-en=\"More than a year ago\">More than a year ago<\/option>\r\n<\/select><\/label>\r\n<label class=\"f\"><span class=\"l\">Are you in Thailand now?<\/span><select name=\"in_th\">\r\n <option value=\"\">Please choose<\/option>\r\n <option value=\"Yes\" data-en=\"Yes\">Yes<\/option><option value=\"No, abroad\" data-en=\"No, abroad\">No, I am abroad<\/option><option value=\"Coming soon\" data-en=\"Coming soon\">I will arrive soon<\/option>\r\n<\/select><\/label>\r\n<fieldset class=\"f full\"><legend class=\"l\">Package <small>(optional, you can decide later)<\/small><\/legend><div class=\"rad\">\r\n <label><input type=\"radio\" name=\"package\" value=\"Not sure\" data-k=\"\" data-en=\"Not sure\" checked><span>Not sure yet<\/span><\/label>\r\n <label><input type=\"radio\" name=\"package\" value=\"Basic\" data-k=\"basic\" data-en=\"Basic\"><span>Basic<\/span><\/label>\r\n <label><input type=\"radio\" name=\"package\" value=\"Standard\" data-k=\"standard\" data-en=\"Standard\"><span>Standard<\/span><\/label>\r\n <label><input type=\"radio\" name=\"package\" value=\"Complex\" data-k=\"complex\" data-en=\"Complex\"><span>Complex<\/span><\/label>\r\n <label><input type=\"radio\" name=\"package\" value=\"VIP\" data-k=\"vip\" data-en=\"VIP\"><span>VIP<\/span><\/label>\r\n <label><input type=\"radio\" name=\"package\" value=\"Case Review &amp; Strategy\" data-k=\"review\" data-en=\"Case Review &amp; Strategy (12,900 THB)\"><span>Case review &amp; strategy<\/span><\/label>\r\n<\/div><\/fieldset>\r\n<\/div><\/details>\r\n<input type=\"hidden\" name=\"similar_case\" value=\"\">\r\n<label class=\"f full\"><span class=\"l\">Describe your case <i>*<\/i><\/span><span class=\"hint\">A few sentences are enough to start. Please don\u2019t include passport numbers, bank account numbers or passwords.<\/span><textarea name=\"message\" rows=\"5\" placeholder=\"What the bank or police told you, what you already tried, and what result you need.\"><\/textarea><span class=\"msg\" hidden>Please describe your case in a few sentences.<\/span><\/label>\r\n<label class=\"chk full\"><input type=\"checkbox\" name=\"agree\"><span>I agree that Unblock Thai Bank (UNBLOCK PRO ASIA CO., LTD.) may use these details to contact me about my case. See our <a href=\"\/en\/privacy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/span><span class=\"msg\" hidden>Please confirm to continue.<\/span><\/label>\r\n<input class=\"hp\" type=\"text\" name=\"website\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\">\r\n<\/div>\r\n<div class=\"acts\"><button class=\"btn\" type=\"submit\"><span class=\"t-send\">Submit bank case<\/span><span class=\"t-wait\" hidden>Sending\u2026<\/span><\/button><\/div>\r\n<p class=\"note\">Free case check \u00b7 No payment needed to send an enquiry.<\/p>\r\n<div class=\"fail\" hidden><b>Something went wrong.<\/b> Please try again in a minute or message us on WhatsApp, Telegram, WeChat or LINE.<\/div>\r\n<div class=\"ok\" hidden><h3>Thank you! Your case has been received.<\/h3><p>Our team will review it and contact you, usually the same business day.<\/p><\/div>\r\n<\/form>\r\n<\/div>\n <\/div>\n<\/section>\n\n<script>\n(function(){var r=document.querySelector('.utb-svc');if(!r)return;\n var s=r.querySelector('form.utb-form [name=issue]');if(!s)return;\n if(!s.value){[].some.call(s.options,function(o){if(o.getAttribute('data-k')==='kyc'){s.value=o.value;s.dispatchEvent(new Event('change',{bubbles:true}));return true}})}\n})();\n<\/script>\n\n\n\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Why did my bank ask for a KYC update?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Banks update customer details regularly and when a passport, visa or work permit changes. They also check more closely after unusual transfers. 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Often it\u2019s a routine review that can be closed with the&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-834","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/pages\/834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/comments?post=834"}],"version-history":[{"count":4,"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/pages\/834\/revisions"}],"predecessor-version":[{"id":914,"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/pages\/834\/revisions\/914"}],"wp:attachment":[{"href":"https:\/\/www.unblockthaibank.com\/en\/wp-json\/wp\/v2\/media?parent=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}