Thai bank account frozen after crypto or P2P
You sold crypto on P2P or through an exchange, and now the account is frozen. Often the baht came from someone else’s account, or someone further down the chain filed a police complaint. We check how many police cases are on your account, explain your trades to the police and the bank in Thai and follow up within your package.
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On a P2P case at a provincial police station
- Who decides
- The police after a complaint, or the bank itself
- Time in our recent cases
- From a few working days to about 2 months
- Typical package
- Complex · 74,900 THB
Standard if only the bank is asking - Best first step
- Save your trade history and chats before anything is deleted
Why accounts get frozen after crypto or P2P
Most of our clients traded honestly. The problem is usually where the other side’s money came from.
Money from another person
The buyer paid from an account in someone else’s name, so the transfer looks suspicious to the bank.
A police complaint
Someone further down the chain was scammed and filed a complaint. The police can hold every account the money passed through, including yours.
The bank’s own review
Large or frequent exchanges, even through a licensed Thai exchange, can make the bank restrict the account and pass the case to the cyber police.
Many transfers from strangers
Dozens of incoming payments from different people in a short time look like someone renting out their account.
The exchange is blocked too
A crypto exchange may freeze your exchange account and ask for a police document that names it specifically.
Moving your own money
If transfers from your country are limited, P2P may be how you moved your own money. The bank then asks where it came from.
Source of funds →How we unfreeze a crypto or P2P account
Mike has traded crypto and used P2P himself, so we know how to explain an honest trade to an officer who sees many scams.
Check all police cases
We check with the bank and the cyber police who froze the account and whether there is more than one police case.
Put the trades in order
We collect your P2P orders, chats and exchange statements, and point out what doesn’t match before the officer sees it.
Police statement
We go with you to the police station or the cyber police, explain the trades in Thai and get the release letter. If the exchange needs a document naming it, we ask the officer for that too.
Bank and source of funds
We take the release to the bank, show where your money came from and follow up for up to 30 days within your package.
Similar cases
Real cases, anonymized. Every case is different, and past results are examples, not a promise.
Retirement visa · P2P
Police case in another province
The account was blocked after P2P trades, and the crypto exchange blocked him too. The case led to a police station in Prachuap Khiri Khan. We went there, asked the officer to name the exchange in the release document, and at the bank showed his pension and rental income.
- Outcome
- Bank and exchange unblocked
- Timeline
- 4 working days of our work
- Action
- Police trip, exchange letter, source of funds
- Client
- Russian-speaking retiree
One account · three police cases
“There are other cases”
After exchanging crypto for a friend, the client’s card and account were frozen. When we closed the first case, the bank said there were more. Through the cyber police we found two other cases and closed them too; one complainant withdrew after an agreement.
- Outcome
- Funds released, account kept
- Timeline
- 3 working days of our work
- Action
- Three police stations
- Client
- Russian-speaking client
Student visa · P2P
A student’s P2P exchange
A student’s account was frozen after a P2P baht exchange with a stranger. We prepared his statements, study papers and the P2P screenshots, went with him to the police in Bangkok and followed up with the officer in Chiang Mai for weeks.
- Outcome
- Freeze lifted
- Timeline
- About 1 month
- Action
- Evidence pack, police follow-up
- Client
- Student from China
What to collect now
Chats and order pages can disappear. Save them before you do anything else.
- Passport and visa
- The bank printout or what the bank told you
- P2P order history: dates, amounts and order numbers
- Chats with each buyer or seller
- Exchange statements for the same period
- Proof of how you got the crypto in the first place
- Proof of income: salary, pension or business
Please don’t send passport or account numbers through the website form, and never send passwords or wallet keys. We will tell you how to send documents safely.
What we can’t promise
- The officer and the bank make the final decision. Nobody can honestly guarantee it.
- We don’t take cases involving fraud, illegal funds or sanctions evasion.
- If a complainant asks for money back, whether to agree is your decision.
- If the case goes to court, a licensed partner lawyer has to join. This is quoted separately.
- The bank may close the account even after the hold is lifted.
Typical package
All prices include 7% VAT. We confirm the package and the price in writing after a free case check. · 约 ¥9,400 / ¥16,500 / ¥23,500 起
See all packages →Questions about crypto and P2P freezes
Why was my account frozen after a P2P trade?
I didn’t know the buyer’s money came from a scam. What now?
The crypto exchange also blocked my account.
How long does it take?
Can there be more than one police case?
The other side wants money back. What happens?
How do I avoid this next time?
Is this legal?
See all six situations we help with: Services
Get help now
Free case check. We usually reply the same business day, Mon–Fri, 09:00–19:00 (Bangkok time).